COVID-19 Coronavirus Client Safety Update

We’re fighting on the front-line of the COVID-19 crisis, assisting to travel in the time of pandamic

TRAVEL IN THE TIME OF COVID

Our COVID-19 Protocols

To protect the health and safety of drivers, staff, and clients, Master Livery responded early to the pandemic by implementing a set of health and safety protocols based on CDC best-practice guidelines. In addition, we frequently review and update our safety protocols to quickly respond to emerging facts and guidance. Following is an outline of our current protocols.

Boston limo service

COVID-19 SAFETY PROTOCOL OUTLINE

Passenger Protocols:

  • We do not provide services for any passenger that has had known exposure to COVID-19 within the past 21 days.
  • We do not provide services for any passenger that has common symptoms of Coronavirus such as fever, dry cough, and/or shortness of breath.
  • Face coverings are required for passengers while inside our vehicles. We will not transport any passenger that is without a face covering that covers both nose and mouth.

Driver Protocols:

  • Our drivers wear face coverings while inside the vehicle and when meeting clients inside the airport terminal. Our drivers will also wear face masks at any other time at the request of the client.
  • Drivers will ask the passenger(s) before handling luggage. If handled, drivers will apply hand sanitizer immediately after handling any client’s luggage or any other article as well as observing the practice of frequently wash their hands.

Corporate Protocols:

  • Vehicles are thoroughly disinfected after each client using a Clorox based disinfectant including interior and exterior door handles, passenger control knobs & surfaces, armrests, seating surfaces, and more as needed.
  • Any vehicle that is serviced by the manufacturer is disinfected before being returned to service.

NEED TO BOOK FASTER?

MASTER LIVERY PROVIDES CHAUFFEURED SERVICES IN MORE THAN 500+ CITIES WORLDWIDE.

Tap To Call: (877) 200-1516

EXPLORE OUR FLEET

All our vehicles loaded with all basic amenities such as 4G Wifi, bottled water, daily newspaper, napkins, face masks, and hand sanitizer

Standard Sedans Cadillac Xts - Mercedes E Class Up to 3 Passengers Standard Sedans Book Now Premium Sedans car service Boston BMW 7 Series - Mercedes S Class Upto 3 Passengers premium Sedans Book Now Standard SUVs Chevy Suburban - Lincoln Navigator Upto 7 Passengers Standard SUVs Book Now Premium SUVs Cadilac Escalade - Range Rover Upto 7 Passengers Premium SUVs Book Now Van Mercedes Sprinter Van 10 to 14 Passengers Luxury Van Book Now Limousines LINCOLN STRETCH LIMO 8 to 22 Passengers LIMOUSINES Book Now Mini Coach COMFORTABLE LEATHER SEATING 28 to 37 Passengers MINI COACH Book Now Motor Coach 28 to 55 Passenger MOTOR COACH Book Now

Google Business Reviews

What people say about the service

Michael Boucher
Michael Boucher
01:39 17 Dec 20
My wife and I have used Master Livery on a couple of occasions to and from the airport and they have always been on... time and professional. I would strongly recommend them.read more
Damaris Corado
Damaris Corado
05:08 11 Oct 20
Everything for the wedding was great. However a limo driver took off without checking the back of the limo or... confirming that everyone had gathered their belongings. A phone was in there which was noticed within 5 minutes time. The company charged $75 in order to have it returned. Since we had two limo’s we asked the driver of the other limo to call and get the limo to turn around. He said yes but then also drove off and never got back to us. We were shocked. After spending a lot of time on the phone with the company we had to sign paperwork over the phone and give our credit card number for a private chauffeur to return the phone. Terrible customer service.read more
Katherine Mirani
Katherine Mirani
18:59 22 Sep 20
I had a great experience using Master Livery to get me from the Woods Hole ferry back to my apartment. I usually take... the bus but felt uncomfortable due to Covid. The driver was early, easy to find and very professional. He wore a mask the entire ride, as did my boyfriend and I. I will definitely use Master Livery again next time I need a car service!read more
David MacManus
David MacManus
14:23 12 Sep 20
Great service. Book online, driver was on time and in the right kind of car. Will definitely use again.
Sonny Junell
Sonny Junell
20:25 03 Sep 20
Excellent service, vehicles, early and safe. Couldn’t ask for better ground transportation.5 star services and... comfort.read more
Francine L
Francine L
23:26 17 Jul 20
Used Master Livery round trip from Boston Logan airport to Chatham, MA and must commend them as Mr Gotti our driver was... waiting for us as we were somewhat delayed at arrival but with a smile greeted my husband and I and off we were in a spotless suburban so so clean it seemed like a new car. We had water provided by Mr Gotti so kind. For our return to the airport we needed a pick up at 6AM and once again Mr Gotti with a smile was on time and car immaculately clean. 1.30 hours to get to the airport. I will recommend this company to anyone that needs a ride in Boston. You will not find better, trust me.read more
Jon
Jon
18:13 13 Jul 20
Exceptional experience. Extremely clean under strict COVID standards. New car and friendly driver Rony was waiting... for me when I arrived. Slightly better price than a couple competitors I checked and highly recommend!read more
adrian suciu
adrian suciu
19:46 24 Jun 20
The driver arrived earlier than expected, very nice, very professional. The car was clean and as we requested. Would... definitely use them again.read more
Dot Nowak
Dot Nowak
08:58 21 Jun 20
Our chauffeur was professional and kind. The experience we had going to the airport was very relaxing. We wIll... definitely call again! Dot & Joread more
Sarah Posnak
Sarah Posnak
16:53 05 Jun 20
This company is fantastic. I needed a car asap and they were able to send a driver immediately and take me all the way... from Boston to New York. Car was clean, nice and driver was incredibly professional. Would 100% recommend to anyone and use again.read more
Vivienne Ninness
Vivienne Ninness
02:57 16 Mar 20
I cannot express strongly enough, along with all the on-time and easy to book trips I have taken for myself, how... grateful I am for what Master Livery made happen over the last few days. With all the panic and confusion on college campuses right now, I made a reservation to get my daughter and her friends to the airport. Then I changed it. Then I changed it again as the kids started to panic about the possibility of airports closing. Master Livery made all the changes necessary and stayed in contact with me throughout the entire process making sure that my girl and her friends made it to the airport safely. So much gratitude!read more
Colin Campbell
Colin Campbell
20:11 11 Mar 20
The limo arrived before pickup time. They were prompt, professional and we would use them again without hesitation.... They came from Boston to pick us up. That was something that we were a little concerned about. No problem in coming out, comfortable limo, driver was great and we were dropped off at Logan Airport ahead of schedule.read more
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